Tuesday, July 29, 2014

BeGood’s Frequently Asked Questions:

These are just some of the questions which we have been asked, and would like to gladly share our views.

1. Are the products organic?
These products are NATURAL, but they are not organic. There are no added preservative. In fact most of the ingredients are made from edible ingredients i.e Sugar, Tea leaves and herbs. Whatever that is good for the tummy is good for the body.  But we would recommend against you licking yourself.

2. Where are these products made?
They are made in Malaysia, in our own kitchen.  As we always say, while some bake from their kitchen we make “Body Food” from ours.

3. How long does the product last?
It will last up to 6 months, as there are no preservatives. So for your benefit, we produce our products in small batches, and produce them closest to sales date. To ensure you get the freshest and longest usage time.  We are quite confident that once you start using our products, it should be finished within 3 months.

4. Will the products melt?
The products are created for summer weather and you could carry it in your bag anytime, anywhere. However, please avoid leaving it in the car under the hot sun.  If you accidentally did so, just put it in the fridge and it will harden.

5. How do I store it? Do I need to keep it in the fridge? You don’t need to keep it in the fridge. When you store it in the bathroom just ensure it is kept away from direct sunlight as the heat will damage the essential oils. Ensure it is capped well as the essential oils in the products will oxidize when in contact with air. Following these precautions, will ensure you retain the container full of positivity.

6. Do you have fruity smells such as strawberry or mango?
We are an all-natural company, hence all the scents are from essential oils. We do not use any artificial flavouring or fragrances in any of our products.  Hence we proudly work around the limits by what nature offers us.

7. Where are the oils from?
All the oils are imported from UK, from New Directions. We have chosen them as suppliers as they are a reputable source and they provide in depth detail of where the oils origin from and how they are distilled.  Don’t just take our word for it, check them outhttp://www.newdirectionsuk.com/

8. Do you have liquid lotions?
We are firm with our stand that we will not produce products with chemicals. Hence as liquid lotions require Paraben (a controversial chemical) to preserve the water in it, we have decided to avoid it. We would recommend our Lotion Bar as alternative.  Source on Paraben: http://en.wikipedia.org/wiki/Paraben

9. Do you have aromatherapy oils, candles, massage oils or shampoos?
We are still working on perfecting the recipes. So look out for new productsannouncements on our Facebook page. If you have any product request please do just drop us a line and we will definitely consider it.

10. Do you have products created specifically for eczema?
Our products have been used by customers with eczema, and they are happy with the result as the products are made of natural ingredients.  We have not created any products specifically for eczema, BUT we are looking into it.

11. Do you have a store?
We do not have a store yet, but we are looking into one hopefully in a year’s time with all your support out there.  You can always order online via our Facebook.

12. How can I purchase your product again?
Simple just message us on Facebook or drop us an email or give us a call to order. We will deliver to you via POS Malaysia at a flat fee of RM8. If items are of small value, we would advise you to pick it up from us at one of the flea markets we are having a stall in. We believe in savings so that you could enjoy more of our products. Check out our product listing https://www.facebook.com/BeGoodTo/notes

13. Do you do bulk orders?
Yes, we do corporate gifts and hampers for all seasons and reasons. Message us to discuss further.

2 comments:

  1. Hello Be Good. As a muslim, may i know if you are using any animal based ingredients in your product i.e. glycerin for soap making? Or everything is plant based?

    ReplyDelete
    Replies
    1. Hi Shac,

      First and foremost thank you for the question. We should really incorporate it into the FAQ,

      All the ingredients are plant based and there no animal fats or ingredients in them especially the glycerin. It is made of palm based glycerin.

      Beyond that we also dont use any alcohol in the who process of product making.

      We understand the sensitivity of our Muslim friends and customers and we uphold that to our heart.

      thanks
      BeGood

      Delete